Déjà Vu

the on-call agent that has seen this before

memory … model …

No incident selected

Fire a demo alert to watch the agent recall what happened last time — and what it got wrong.

What the agent remembers

Every row is a real retained incident. Outcome, engineer and time are attached, so a fix can be audited — not just suggested.

The learning curve

A replay over the seeded corpus: at each incident, the agent may only use memories that existed before it. No future knowledge, no LLM.

computing…

Top-1 accuracy as memory grows

correct missed

Where memory helped

Where it did not — first time we had ever seen it

The incident corpus

Synthetic incidents across 4 services over 90 days, designed so failure classes recur and the agent can actually learn.

IncidentDateServiceWhat happenedCause classOutcomeTime